Life Is Better: How one optimistic apparel brand thrived in the pandemic
So, instead, Daily life is Good performed offense: They developed a lot more shirts, not considerably less. They employed employees by the dozens.
Two decades later on, it is clear the bold go labored. Annual revenue doubled between 2019 and 2021, reaching $150 million, and on the web income increased by 75 per cent. Worker headcount has just about doubled considering that 2018, to 276. Bankruptcy is but a faint memory.
“We had been saved — feel it or not — by optimism,” Jacobs stated.
Good organization, way too. Lifestyle is Good’s pandemic-period achievement can be attributed to logistical finagling that permitted the corporation to sidestep woes that befell other folks, like the offer chain disruption and labor troubles. Whilst the stock industry tumbled and enterprises grasped for federal assist, Lifestyle is Excellent turned positivity into capital and dollars.
Here’s how.
It started with the form of attire the business enterprise set on the marketplace. Life is Good has traditionally profited off snug tees (also tanks, hoodies, and hats) decorated with a adhere determine named “Jake” and upbeat themes, like audio and climbing. For the duration of the first lockdown, buyers required clothes that satisfied the minute or at the very least, distracted from the doom and gloom.
The staff began to design lighthearted COVID-period graphics on a more quickly turnaround — from time to time less than a 7 days — and “sales have been explosive,” stated president Tom Hassell. Bored People in america gobbled up tees emblazoned with “quarantinis” (a engage in on “martini”) and yet another parodying the canceled 2020 baseball time as “the longest rain delay in background.” They honored “superheroes in scrubs” and encouraged people to “wash your paws” subsequent to a golden cartoon pet. A person just stated, “Science: It’s like magic, but true.”
Armed with stimulus checks and savings from the pandemic spring, customers were being eager to commit. Several purchased record amounts on the internet and then in man or woman when brick-and-mortar small business close to the region reopened. Ease and comfort was in vogue, far too, and T-shirt income amplified 47 per cent involving March and May perhaps 2020, in accordance to Adobe Analytics.
The inflow of orders revived Life is Excellent, and Jacobs identified solace in the unity the shirts furnished in the dark moments. It reminded him of the sentiments right after 9/11 and the 2013 Boston Marathon bombing.
“There was an strength and temperament exactly where the country felt like we had been in this collectively,” he claimed.
Also helpful: A change to neighborhood output that assisted Lifetime Is Very good stay clear of the Fantastic Offer Chain Disruption.
Just 3 a long time in the past, the company made use of abroad manufactures to print shirts, which ended up then transported to and dispersed in the United States. Now, staffers buy substantial amounts of blank inventory to Daily life is Good’s expanded services in Hudson, N.H., and Lawrence. (Three million items of blank apparel inventory the warehouses today, up from 500,000 in 2019, Hassell said.) Employees print styles on the blank clothing, deliver them to close by achievement centers, and mail them out, possibly directly to customers or to 50 independently owned Life is Good shops nationwide.
Which is considerably less chaotic and expensive than coordinating with factories in faraway nations and waiting for concluded orders to arrive, Hassell said. Several related attire businesses, by contrast, even now provide completed goods from South Asia, exactly where nations around the world are burdened by manufacturing unit lockdowns and transport delays at crowded ports.
“Our way, we stay clear of most of the supply chain challenges and regulate our individual future,” Hassell stated.
Entirely, the approach has confirmed fruitful for Lifestyle is Superior. The firm has continued producing a lot more types than at any time prior to — all-around 250 each thirty day period, up from 100 in the pre-pandemic days. Gross sales have slowed from the 2020 boom but remained higher, as customers gravitate towards cheerful messages amid a drumbeat of dismal news: the Russia-Ukraine war, the escalating presence of gun violence, and — for several — the menace to abortion rights. (Shirts that say “Wag On,” “United We Stand With Ukraine,” and “Everything Will Be Alright” have sold notably effectively this 12 months.)
Continue to, these days, the danger of a recession looms more than the economic system, and households are battered by the substantial fees of necessities like meals and fuel.
The price of accomplishing business enterprise has climbed for Jacobs and Hassell, much too. Cotton charges — the lifeblood guiding Daily life is Good merchandise — top $1 for every pound, perfectly previously mentioned the typical charge of $.60 to $.80. The enterprise eats substantially of the rise in charges, fairly than increasing costs for its clothing. That cuts into gains.
However, the pair at the helm of Lifetime is Superior is confident in the merchandise: a high quality shirt that should really make you smile. And they’ve survived economic ruin after just before.
“The actuality is that the strategy that optimism is impressive is timeless,” Jacobs mentioned, “through great occasions and poor.”
Diti Kohli can be reached at [email protected] her on Twitter @ditikohli_.